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We understand that office catering is rarely just about food. It is about timing, dietary needs, setup, reliability, and making sure everything runs smoothly without disrupting the workday. That is why every nüu order is backed by real human concierge support, not tickets or automated replies.
What Concierge Support Means at nüu
Dedicated order assistance
Help choosing menus, quantities, and formats based on your team size, preferences, and budget.
Pre-order coordination
We confirm restaurant prep, packaging, and delivery timing ahead of time - no last-minute surprises.
On-the-spot problem solving
If anything changes or goes wrong, we fix it immediately without passing you around.
Dietary and allergy management
We proactively review orders for dietary requirements, allergies, and labeling so nothing is missed.
Live order monitoring
Orders are tracked in real time by our team, not just software.
Post-delivery follow-up
We close the loop to ensure the experience met expectations and improve future orders.
